Document revision date: 15 July 2002
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Installing Availability Manager Version 2.2

on Windows 2000 and Windows XP Systems

This installation procedure assumes that you want to install the application files on your local drive. The procedure also writes all the Registry entries that the application requires to your local Registry. However, you might want to install the application files on a network drive for a number of reasons---for example, if the network is backed up regularly, or if the local drive is low on available space. For better performance, Compaq recommends that you install on a local drive.

1 Preparing to Install

The following sections contain instructions for preparing to install Availability Manager software on Windows systems.

1.1 Uninstalling Old Software

If you have previously installed an Availability Manager Version 2.0-1 or earlier kit, you must uninstall your old kit before installing the Version 2.2 kit. To do so, follow these steps:

  1. Go to the Control Panel on your system.
  2. Select Add/Remove Programs.
  3. Select Availability Manager.
  4. Select Change/Remove. This brings up InstallShield.
  5. Select "Remove all installed components."
  6. Reboot before installing the new kit.

When you uninstall the old kit, you might be asked if you want to delete a number of files, including some, if not all, of the following:


C:\WINNT\System32\declog.exe 
 
C:\WINNT\System32\pwel32.dll 
 
C:\WINNT\System32\pwiocb32.dll 
 
C:\WINNT\System32\pwlogsvc.exe 
 
C:\WINNT\System32\spawn32.exe 
 
C:\WINNT\System32\drivers\deccore.sys 
 
C:\WINNT\System32\drivers\decndis.sys 
 
C:\WINNT\System32\drivers\damdrvr.sys 

If you have Pathworks installed, delete only the last file, damdrvr.sys. If you do not have Pathworks installed, you can safely delete all the files you are prompted for; the new kit does not need these files.

Also, copy the following file to a different folder so that it can be restored after the installation:


\Program Files\Compaq\Availability Manager\AvailMan.ini 

Note

A problem exists with the Shared Files Dialog Window on Intel platforms during an uninstall operation. If you have any other window open (such as the Windows Explorer), the status box is moved to the back when the uninstall operation encounters a shared file to be removed. Look for InstallShield Wizard in the task bar, and single-click it to bring the message box about the shared file to the front. You can then click Yes to remove a shared file or No to keep the file. (Do not remove a file unless you are sure no other application needs it.)

1.2 Downloading the Software

To download the software, follow these steps:

  1. Go to the Availability Manager software web page:


    http://www.openvms.compaq.com/products/availman/where.html 
    

  2. Complete the Registration Form, which gives you access to the download web page.
  3. On the Windows section of the download web page, click the name of the following file:


       availman022_i.exe -- for Intel systems 
                            running on Windows 2000 or Windows XP 
    

  4. On the screen that is displayed, click Save, and enter the name of the folder in which you want to save the kit.

1.3 Reading the Release Notes

Compaq strongly recommends that you read the release notes before proceeding with the installation. To access the release notes:

  1. Go to the Availability Manager documentation web page:


    http://www.openvms.compaq.com/openvms/products/availman/docs.html 
    

  2. Click HTML following "Version 2.2 Release Notes" to display the release notes in HTML format. (You can also print these notes.)

2 Installing the Availability Manager Version 2.2 Software

This section explains tasks associated with installing the Availability Manager software on Windows systems.

To install the software, follow these steps:

  1. Go to the folder containing the saved kit, and double-click the name of the file to start the installation. (This is a standard Windows product installation.)
  2. After the installation is complete, you must restart your system. To do this, click Finish or press Enter once to complete the installation and restart. Do not press Enter multiple times; the machine will log you off instead of restarting the system.

Note

If you have any other window open (such as the Windows Explorer) during an installation, this window will be in front of the reboot dialog box at the end of the installation. Look for InstallShield Wizard in the task bar, and single-click it to bring the reboot window to the front. Note that you will also see this problem at the end of an uninstall operation.

2.1 Running the Self-Extracting .EXE Multiple Times

The Availability Manager software for Windows systems is packaged in a self-extracting executable (.EXE). If you run multiple installations of Availability Manager Version 2.2, the .EXE unpacks the installation in the same temporary folder. As a result of a duplicate installation, the system displays a message box entitled Overwrite Protection, which contains a message that "the following file is already installed on your system... Do you wish to overwrite the file?" You can ignore these messages. Click Yes to All.

2.2 Reinstalling Version 2.2

If you reinstall this version, the software detects whether the Availability Manager has already been installed and displays a Welcome dialog box with the following options:
Option Description
Modify To add new components and replace existing components with the latest versions.
Repair To reinstall the product completely.
Remove To uninstall the product.

Select Modify to reinstall this version or Repair to install later versions of the software.

2.3 Stopping and Restarting the Installation

If you click Cancel in the course of an installation, a message is displayed indicating that your installation is incomplete. What you do next depends on whether your network bindings are complete:

2.4 Modifying Memory Allocation Pool (Heap) Values

For large-memory configurations, you might want to increase the heap sizes of the application for better performance. However, the default values are adequate for most installations.

To modify the memory allocation pool (heap) values for the Availability Manager on Windows systems, you must modify the minimum and maximum heap default values in the Availability Manager shortcut command. (The shortcut value is stored in the Programs folder of the Start Menu folder.)

To modify the heap values, follow these steps from Windows Explorer:

  1. Click the Winnt folder.
  2. Click the Profiles folder.
  3. Click the All Users folder.
  4. Click the Start Menu folder.
  5. Click Programs.
  6. Click Availability Manager.
  7. In the right pane, click Data Analyzer Startup. (Be sure to click only once.)
  8. Right-click Properties.
  9. Click the Shortcut tab.
  10. In the Target box:
  11. When you finish entering new values, click one of the following:

2.5 Changing Your Shortcut

If you use your own shortcut to invoke the Availability Manager, you need to change it to reflect a change in the command line for Version 2.0 of the product. To make this change, follow these instructions for either Windows 2000 or Windows XP:

  1. Use Windows Explorer to locate the shortcut you created, right-click it, and select Properties.
  2. Click the Shortcut tab.
  3. Use the arrow keys to scroll the Target line. After Swingall.jar , add ;AvailDocs.jar (type a semicolon before the file name).
  4. Click OK at the bottom of the page.

3 Running the Application

Steps for running the application follow.

  1. From the Windows Start menu, click Programs.
  2. Click Availability Manager.
  3. Click Data Analyzer Startup.

The Availability Manager displays the Application window. (Refer to the Getting Started chapter in the Availability Manager User's Guide or online help for Getting Started.)

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